What are the two factors that influence every message?

The correct response highlights the significance of the content and mode of communication in any exchange of messages. The content refers to the actual information, ideas, or feelings conveyed within the communication. It's essential because it provides the substance that the sender wishes to impart to the receiver. The mode of communication, which encompasses the channels used—such as spoken words, written text, visual images, or digital formats—plays a pivotal role in how that content is delivered and received. Different modes can affect how effectively the message is communicated and understood, leading to variations in interpretation and impact. Overall, focusing on both the content and mode ensures that the message is tailored appropriately to achieve its intended effect on the receiver.