What are the first two steps in the Problem Solving Process?

The first two steps in the Problem Solving Process are to gather information and identify the problem. Gathering information is crucial as it helps to provide a clear understanding of the context and details surrounding the issue at hand. This step allows individuals to collect relevant data, facts, and perspectives, which are essential to fully grasp the nature of the problem before proceeding.

Identifying the problem is the next logical step after gathering information. It involves clearly defining what the issue is, often including understanding its scope and impact. A well-defined problem statement is important because it sets the foundation for finding effective solutions. Without accurately identifying the problem, any further steps taken in the process might not address the real issue, leading to ineffective or misguided outcomes.

Collectively, these initial steps are fundamental because they establish a solid basis for subsequent actions in the problem-solving process, such as generating and evaluating potential solutions.